CallConnect is a unique bus service whose timetable is not fixed but responds to passenger requests. This means its routes are different each day depending on the bookings made by passengers.  Journey requests can be made by telephone or online.

The service is designed to improve transport opportunities in rural communities and some market towns where there is an infrequent conventional bus service. (Please note CallConnect are generally unable to provide journeys where there is already a frequent commercial bus service or main Interconnect service).

Anyone can use the CallConnect bus service for any reason and as frequently as required.  The service is operated by modern, fully accessible minibuses and most services operate between 7am-7pm Monday to Friday and 8am-6pm Saturday. (Local variations apply).

The CallConnect minibus will pick up and set down at designated locations in each village or town.  Home pick ups and drop offs are also available for people who are unable to use conventional bus services due to age, disability or mobility impairment.

In addition to the fully flexible CallConnect service, they also operate a number of semi-flexible routes in the Market Rasen, Louth, Horncastle and Sleaford area.  You can board the bus without pre-booking at any of the fixed stops on the timetable and the service can be booked to divert off the main route to serve a number of villages.

Registration to become a CallConnect member is FREE, but you must be registered to book a journey. This can be done by registering online or by  by calling CallConnect on 0345 234 3344 or 01522 553143.