Advocacy and Advice

TED specialist advice is provided by Citizens Advice Lindsey


The service delivers information, advice and advocacy service to over 50s in East Lindsey on a broad range of advice areas including but not limited to:


  • Maximising income, e.g. benefit entitlement
  • Support and guidance on welfare benefit appeals and the tribunal process
  • Managing money & debt related issues
  • Universal credit ( ‘younger’ older people)
  • Help with energy costs, e.g. switching providers
  • Disabilities and Healthcare and available financial support
  • State & private pension advice
  • State entitlements for older people
  • Tax, savings and investments
  • Inheritance
  • Bereavement
  • Lifestyle choices including volunteering

For more information access our website on: https://www.citizensadvice.org.uk/local/lindsey/

How we deliver advice

Self-help information: that individuals find and use themselves.
Assisted information: information that a client finds with assistance.
Generalist advice: giving further information and explaining options, deciding between options and giving assistance.
Casework: taking action on the client’s behalf.
Signposting and Referral: for specialist support e.g. immigration, employment, family, domestic abuse, substance misuse

How we provide advice

Webchat with a trained advisor
Telephone
Face to face at our local sites
Outreach locations
Home visits ( projects)

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