Age-friendly Business Award

Please find our last Age-friendly Business Newsletter here. February-March 2022.

The TED Age-friendly Business Officer created a Toolkit that gives an insight into creating, maintaining and evaluating the Age-friendly Business Award.

The Age-friendly Business award looked to recognise businesses for providing excellent customer service and environment for older customers.

The free TED Age-friendly Business Award has given customers the confidence to know that businesses meet a range of criteria, from a clutter free environment to excellent customer service.

How The Age-friendly Business Award Worked

  1. A business or customer recommended the business to apply for the free Age-friendly Business Award.
  2. The TED Team contacted the business, once the nomination was received, to discuss the criteria for achieving the free Award.
  3. A meeting was booked for TED to visit the business and undertake an assessment with the Business owner/manager.
  4. Upon completion of the assessment all evidence was submitted to the TED Programme Manager for an objective assessment.
  5. The TED Age-friendly Business Officer informed the business of the result and any feedback.
  6. Successful Businesses were presented with a TED Age-friendly Business Award certificate and window sticker which would be displayed for customers to see.

The Award Criteria include:

  • Respect and Inclusion
  • Customer Comfort
  • Clear Marketing and Communications
  • Accessibility

Benefits Of Being Involved

By participating in our free ‘Age-friendly’ Business accreditation businesses could stand out in their area and let their local community know that they value older people and want to help foster a positive view of ageing.

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