The TED Age-friendly Business Officer created a Toolkit that gives an insight into creating, maintaining and evaluating the Age-friendly Business Award.

The Age-friendly Business award looked to recognise businesses for providing excellent customer service and environment for older customers.

The free TED Age-friendly Business Award has given customers the confidence to know that businesses meet a range of criteria, from a clutter free environment to excellent customer service.

How The Age-friendly Business Award Worked

A business or customer recommended the business to apply for the free Age-friendly Business Award.
The TED Team contacted the business, once the nomination was received, to discuss the criteria for achieving the free Award.
A meeting was booked for TED to visit the business and undertake an assessment with the Business owner/manager.
Upon completion of the assessment all evidence was submitted to the TED Programme Manager for an objective assessment.
The TED Age-friendly Business Officer informed the business of the result and any feedback.
Successful Businesses were presented with a TED Age-friendly Business Award certificate and window sticker which would be displayed for customers to see.

The Award Criteria include:

Respect and Inclusion
Customer Comfort
Clear Marketing and Communications
Accessibility

Benefits Of Being Involved

By participating in our free ‘Age-friendly’ Business accreditation businesses could stand out in their area and let their local community know that they value older people and want to help foster a positive view of ageing.

Congratulations go to the Businesses below who have been successful in achieving our Age-friendly Business Award:

Alford

Lovelle Estate Agency

Railway Tavern

Railway Tavern Cottages

Wilkin Chapman Solicitors

Woodthorpe Garden Centre

Baumber