Age-friendly Business Award

Please find our updated November 2021 Age-friendly Business Newsletter here.

The TED Age-friendly Business Officer has created a Toolkit that gives an insight into creating, maintaining and evaluating the Age-friendly Business Award.

Do you want to be known in your local area as ‘Age-friendly’ and be recognised for providing an excellent service and environment for older customers? Or do you use a local business that provides outstanding service and want to let others know?

The free TED Age-friendly Business Award gives customers the confidence to know that businesses meet a range of criteria, from a clutter free environment to excellent customer service.

To register or nominate a business for assessment contact the TED Team on:

Phone: 01529 301966


How The Age-friendly Business Award Works

  1. A business or customer recommends the business to apply for the free Age-friendly Business Award. Register or nominate a business by contacting the TED Team, Phone: 01529 301966 or Email:
  2. The TED Team will contact the business, once the nomination has been received, to discuss the criteria for achieving the free Award.
  3. A meeting will be booked for TED to visit the business and undertake an assessment with the Business owner/manager. Please contact our Age-friendly Business Officer for more information.
  4. Upon completion of the assessment all evidence will be submitted to the TED Programme Manager for an objective assessment.
  5. The TED Age-friendly Business Officer will inform the business of the result and any feedback.
  6. Successful Businesses will be presented with a TED Age-friendly Business Award certificate and window sticker which will be displayed for customers to see.

The Award Criteria include:

  • Respect and Inclusion
  • Customer Comfort
  • Clear Marketing and Communications
  • Accessibility

Benefits Of Being Involved

By participating in our free ‘Age-friendly’ Business accreditation you can stand out in your area and let your local community know that you value older people and want to help foster a positive view of ageing.

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