About Lincs Digital TED project
Lincs Digital delivered the TED Digital Skills and Access project, providing digital learning across East Lindsey at community venues.
The aim of the project was to help and support older people to get online, in a safe, friendly no jargon environment by qualified tutors.
Many of the people who have been supported had never touched a device before and needed help and support to ‘set’ their device up, including their first ever email address.
All sessions have had a person-centred approach and have differed from venue to venue depending on the needs of the individuals.
Engaging with the people before the first event has been invaluable to understand their needs and equipment they are using or want to use.
Each session has had online safety at the heart of it and many of the people accessing our support have continued to ask for help and support after sessions had finished. Anybody new to digital will always come across something they haven’t done or seen before, and they need a trusted friendly ear to talk to.
Sessions have included;
Online safety, internet scams and keeping safe online
Using your email system, being able to send and reply to
Zoom, skype, Whatsapp
Online grocery shopping
Price comparisons sites and saving money by being online
NHS services online including GP website for the area they
are living within,
Booking GP appointments online
Ordering prescriptions online
Accessing safe NHS information, including NHS apps and
Facebook and community sites
Keeping connected with your family using different platforms
Alexa and safety aspects
Online Apps Memory games and more
As the pandemic hit, we moved to use zoom, with the challenges of getting people online who have never used digital before. This proved to be extremely successful.
Keeping people connected was our initial focus, which then led to online learning sessions starting again.
We have developed ‘How to do Guides’ which have proved to be invaluable to many people.
During the project we have trained and support Digital Champions who are actively working within the communities.
We have developed a toolkit that gives you an insight into developing, maintaining a project like this.